Frequently Asked Questions

HDIPlatform is a hiring infrastructure platform that helps companies evaluate candidates using AI interviews, human expert interviews, internal interviewer management, assessments,and hiring analytics — all in one place. You can run your hiring completely internally, outsource it, or use a hybrid model.

An ATS tracks candidates. HDIPlatform evaluates candidates. We sit on top of your ATS or can work standalone and provide: ● Structured interviews ● AI evaluation ● Interview automation ● Expert interviewers ● Skill benchmarking ● Hiring insights.

● Startups scaling fast Companies without strong technical interviewers ● Enterprises standardizing hiring ● Teams hiring across multiple locations ● Companies wanting faster hiring with quality control

Yes. We integrate with ATS platforms to: ● Auto import candidates ● Trigger interviews automatically ● Send results back to ATS Contact us to enable integration.

Yes, our platform is designed to cater to the needs of startups, mid-sized firms, and large enterprises looking for scalable and efficient interview solutions.

Once you sign up, our team will guide you through onboarding, which includes setting up your account, defining interview structures, and integrating with your ATS if required.

You can run: ● AI interviews (auto-conducted) (integration required) ● Internal interviewer interviews (Tech & Non tech) ● HDIPlatform expert interviews (outsourced) ● Hybrid interview flows ● Multi-round structured hiring

After any Interview our Ai will write the feedback & score and then will ping the interviewer. Interviewer will go through the feedback and then will edit (if required) and submit the feedback. It helps in: ● Interviewer bandwidth of writing feedback by memorising everything. ● No biasness ● Remove delay of feedback submission ● No follow-ups required for feedback submission ● Accuracy and transparency

Yes, you can: ● Add your own questions ● Use AI-generated questionnaire ● Set difficulty level ● Define evaluation criteria

Evaluation is based on: ● Structured scoring rubric ● Skill assessment ● Behavioural indicators ● AI analysis ● Interviewer feedback The platform generates a detailed decision report.

HDIPlatform automatically scores resumes based on job requirements. You can set a minimum threshold — candidates below that score are auto-rejected (if initiated).

Yes, if auto-schedule is enabled: ● Candidates pick available slots ● Reminders are sent automatically ● No manual coordination required

The system automatically assigns the next interviewer. If no one accepts, the recruiter gets an escalation notification.

Yes, you can onboard your internal interviewers and the platform will: ● Manage calendars ● Send invitations ● Provide interview structure ● Generate feedback ● Track performance

Yes, you get: ● Acceptance rate ● Delay reports ● Decline reports ● Feedback quality metrics

Yes, after interview completion, AI generates feedback and the interviewer can review, modify, and submit final feedback.

These are vetted industry professionals who conduct interviews on your behalf. Useful when: ● You lack bandwidth ● You need domain expertise ● Hiring urgently ● Scaling hiring

Yes, each round can be assigned to: ● Internal interviewer ● HDIPlatform interviewer ● AI interviewer (If Integrated)

The platform automatically schedules interviews based on: ● Candidate availability ● Interviewer calendar ● Round configuration No manual coordination required.

If you don’t have a job description, AI generates one based on role details.

AI generates role-specific interview questions which you can select and customize.

Yes, HDIPlatform is designed for large-scale hiring with automated screening and parallel interviews.

You receive: ● Candidate evaluation reports ● Skill scorecards ● Interview recordings (if enabled) ● Hiring funnel analytics ● Interviewer performance metrics ● Benchmark comparisons

No, AI provides decision support — final hiring decisions remain with your organization.

Yes, we use: ● Encrypted storage ● Role-based access ● Secure infrastructure ● Controlled sharing We never sell data.

Data is retained for a limited period based on agreement or legal requirement. Clients may request deletion.

Yes, HDIPlatform works role-wise — you can use it only when needed.

No major training required. The system is designed for plug-and-play usage and onboarding support is provided.

Usually within 24–48 hours after onboarding.

No, interviews run in the browser.

Yes, candidates are notified before the interview.

They can reschedule based on availability rules set by the recruiter.

We have a rigorous interview process, also interviewers are selected based on experience, domain expertise, and past interviewing track records.

Yes, you can define your own questions and evaluation parameters, or choose from HDIPlatform's structured interview frameworks.

HDIPlatform conducts technical, behavioral, system design, and managerial interviews, tailored to your hiring requirements.

Candidates receive automated interview invites via email and calendar integrations.

Yes, HDIPlatform supports global interview scheduling across multiple time zones.

You can reschedule the interview at no additional cost if notified in advance. Missed interviews without prior notice may be chargeable.

Post-interview, you'll receive a detailed evaluation report with scores, interview videos and feedback within a stipulated time.

Yes, HDIPlatform supports integration with popular ATS platforms for seamless workflow management.

Pricing is based on the type of interview, interviewer expertise, and volume of interviews. We offer both subscription and pay-per-interview models.

Yes, we offer flexible pricing plans, including monthly subscriptions and one-time payment options.

We accept bank transfers, credit/debit cards, and other online payment methods.

We have a real time finance dashboard which automatically figures out the exact receivables. But, if some technical error happens then the refund will be done within 24hrs.

Custom interview structures may involve additional charges based on complexity.

We follow strict data protection policies and comply with Indian data privacy laws to safeguard client and candidate information.

Yes, we adhere to the IT Act, 2000, and other relevant regulations.

Data is stored securely for a defined period based on contractual agreements and legal requirements.

Yes, clients can request data deletion in accordance with our data retention policy.

Yes, all interviewers sign an NDA before conducting interviews.

You can reach out via email, chat support, or our dedicated customer service hotline.

Our support team responds within 24 hours for standard queries and within 1 hour for critical issues.

Yes, we offer onboarding assistance and training sessions.

Yes, we welcome client feedback and continuously improve the platform.